Yes, But there is no use of real paints and colours. Making the best use of digitalization, our artists use a tablet screen and a stylus pen to make the drawings, making them as good as hand-drawn paintings yet void of paint and brush hassle.

Yes, We require your images to be in a minimum size of 700KB. The higher the resolution, the better your artwork would turn out to be. A minimum dimension of 800 X 800 – 150 dpi (dots per inch) would be recommended.

We require all photos to be clear enough so that our artists can zoom in on the finer details of the face, particularly the eyes, nose and mouth.

If you are scanning a hard copy of a photo, be sure that your scanner’s settings are set at the highest quality/resolution possible.

Yes, At PortraitWiz, we take your custom instruction and would work it out just in your way. You can instruct all the details to us with the Custom Instruction/Quotation feature Or you can Prior inquire in Live Chat or Email us.

For Digital Files Only,
It Takes 5 to 9 Days to send files to you in Mail.

For Canvas Painting Orders,
It Takes around 15 to 21 days to reach to you vary upon country to country.

We ensure 100% customer satisfaction for our work. We also make sure you let us know of your dissatisfaction while you review your product before it ships. By doing this, we don’t often get return requests. But in case of damaged products, we do accept returns. For this, we would send a replacement of the Item.

Yes, We do but due to Covid-19, we are currently accepting US and Canada Orders Only.

Our Artist are from worldwide and our canvas facilities are located in USA and Canada.

Shipping Details

For Digital Files:

  • The high resolution JPEG file will be sent in Mail, which can be printed  upto 12*18 inches.
  • Due to high demand, It takes upto 7 days to Digitally paint your photo for our Artist and send it to you.

For Canvas Painting:

  • Please pay more attention to your order address which MUST MATCH your shipping address. (Due to covid-19, We are currently accepting US Orders only)
  • The delivery can take upto 21 days.
  • Please check items when delivered, if damaged, please kindly accept it and contact us immediately.  We will make a confirmation and resend you a new one.

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